Refund Policy
This Refund Policy explains how cancellations and refunds work for paid plans of the Ink trading journal (the “Service”), operated by Ink (“Ink”, “we”, “us”, or “our”). It forms part of our Terms of Service.
Questions? Contact us at support@inklyn.app.
1. Payments
Purchases are processed by Paddle, which acts as the Merchant of Record for all purchases made through the Service. Paddle handles payment processing, applicable taxes, and billing.
2. Renewals
Paid plans renew automatically for the billing period you select (monthly or annual) unless you cancel before the renewal date.
3. Cancellation
You can cancel at any time from Settings in the app. After you cancel, your paid features remain active until the end of the current billing period, and you will not be charged again.
4. Refunds
Refunds: you can request a full refund within 14 days of any payment (your first payment or a renewal), for any reason. Email us at support@inklyn.app or contact Paddle, our payment provider, and we'll refund you in full. No conditions apply.
5. Contact
For any questions about billing, cancellation, or refunds, contact us at support@inklyn.app.